Customer service center is one of the most important departments of Renee

Accept customers' comprehensive business consultation and provide technical support for customers; Accept, coordinate and handle customer complaints and solve difficult problems of customers; Actively communicate and contact with customers, understand customers' feelings and needs, timely feed back customers' information to relevant management departments and production enterprises and handle it properly.

Pre sales service

Our company will keep close contact with users and owners in the process of product design, manufacturing and product inspection, feed back relevant information, and welcome users and owners to visit our company at any time.

On sale service

Organize business training on equipment installation, commissioning, use and maintenance technology. Carry out quality tracking and user access for key users, and continuously improve product performance and product quality according to user needs in time.

After-sale service

After receiving the quality problem information reflected by the user, reply or send service personnel to the site as soon as possible within 2 hours to ensure that the user is not satisfied and the service does not stop.